Step 1. Click the "Book Your Initial Consultation" button and find a time for your consult. (We send an email confirmation with your date & time)

Step 2. Enter your payment details and finalise your booking.

Step 3. After payment, you will get immediate access to our online ANSWERS portal. Login details will be sent to your email. 

Step 4. Login to the online ANSWERS portal and complete the pre-consult health intake form & additional resources to prepare you for your consult. This step is super important, to ensure we get the most out of our time together.

PRIVATE HEALTH

Yes, we are a provider with some private health companies, and you may be able to get some money back from consultations, depending on your cover. Private health companies include: AHM, HBF, Health.com.au, MDHF, Phoenix Health Fund, Queensland Country Health, Australian Unity, Westfund, St Lukes, Medibank Private, NIB.

NDIS

If you are on a self-managed NDIS program, our services should be covered (check with your provider). Consults may also be covered if you are on a plan (check with your provider).

Yep we do! While we predominantly work with "busy" adults struggling with energy, mood and gut issues, we do also work with children experiencing signs of body burnout.  

Our testing & treatment protocol is appropriate to the age of the child.

You can either take results & treatment plan, and implement on your own with your child. Or if you want ongoing support in guiding your child through their healing protocol, we can do this inside the Ending Body Burnout Method program. Teens have worked through our Method. For younger children, the 1:1 sessions are used to update treatment protocols for the child, and for parents to get coaching on being their child's "healer". The program is also designed to support the parents own health, as you the parent are essentially the co-regulator and the healer of your child, in terms of helping your child implement healing protocols. 

No, lab tests are not included in the consult fee. Lab tests usually range from $185 - $465 per test.

We do not issue refunds for Connect The Dots Initial Consults or Lab Review Consults that have already occurred.

Due to very limited 1:1 spaces & how it affects the flow of patient-care & our own work-life-balance, we also do not offer refunds for Connect The Dots Initial Consults or Lab Review Consults, if you choose to not follow-through on your appointment. 

We don't issue refunds for lab testing. Return of supplements require pre-approval. Refrigerated items cannot be returned. No non-refrigerated supplement returns will be accepted after 30 days on all regularly stocked items. Special orders cannot be returned. 

The Connect The Dots Experience is the first step in our Ending Body Burnout Method.

Some people start off with the Connect The Dots Experience before moving into the full program. 

The Ending Body Burnout Method is our award-winning holistic healing program, provides a deep ROOT-root-cause approach, so that improvements LAST long-term.

During your Connect The Dots Experience, you will be prescribed functional medicine lab testing (if appropriate). These tests are completed at home, and sent back to the lab company for analysis.

While we wait for lab tests, we will give you some extra education & resources to go and look at/do, which will help you better understand the root cause of your burnout. Your next consult with Filly will be your Initial Lab Review Consult ($297) to go over lab test results and to create a game plan going forward.

From here, most clients move into our Ending Body Burnout Method where we support you through healing those body systems AND dive into the deeper root causes - the beliefs, patterns, and "baggage" that made you susceptible to burnout in the first place. If this is the case, we will start you off with your first body system therapeutic protocol in the Lab Review consult, to get you started on your healing journey. We’ll discuss lab-based supplements, food as medicine, as well as areas to start with your deeper root-cause metaphysical healing.

But if you're someone who just wants the lab testing and you prefer to implement the findings on your own, that's all good! We’ll spend the remainder of the time in the Lab Review consult mapping out any protocols you are interested in or answering any questions you have, so you can walk away with clear test results and recommendations that you can take to start DIY-ing.

Just so it’s clear, we only work ongoing with clients inside the Ending Body Burnout Method, so if you feel you need more support to heal from body burnout, you have the option of joining the program when doors open next!

Yep you sure can! Most clients jump into the Ending Body Burnout Method program and receive the Connect The Dots, lab testing & Lab Review Consult as part of the program. 

We only open doors 3 x year - if doors are open, come & join us! Or if doors are closed, pop your name down on the waitlist. 

If you're a keen bean and wanted to get started ASAP, book in for a Connect The Dots Initial Consult to get a head start and to get the ball rolling, and you can join the program when the doors open.

If you have booked in for a Connect The Dots Initial Consult or a Lab Review Consult & you want to reschedule your appointment time, you must notify us at [email protected] a minimum of 48 hours before your scheduled time or you will be charged a full cancellation fee - i.e. you will not receive a refund for the consult, and you will need to pay the full amount if you choose to book in again.

The Lab Review Consult is $297, and is a 60min session. If you are keen to join the Ending Body Burnout Method program , you can have your Lab Review Consult as your first 1:1 treatment plan consult, which is part of the program (i.e. you don't have to pay for it in addition, if you have joined the program).

In the Lab Review Consult we will go over lab test results and to create a game plan going forward.

Most clients move into our Ending Body Burnout Method where we support you through healing those body systems AND dive into the deeper root causes - the beliefs, patterns, and "baggage" that made you susceptible to burnout in the first place. If this is the case, we will start you off with your first body system therapeutic protocol in the Lab Review consult, to get you started on your healing journey. We’ll discuss lab-based supplements, food as medicine, as well as areas to start with your deeper root-cause metaphysical healing.

But if you're someone who just wants the lab testing and you prefer to implement the findings on your own, that's all good! We’ll spend the remainder of the time in the Lab Review consult mapping out any protocols you are interested in or answering any questions you have, so you can walk away with clear test results and recommendations that you can take to start DIY-ing.

Just so it’s clear, we only work ongoing with clients inside the Ending Body Burnout Method, so if you feel you need more support to heal from body burnout, you have the option of joining the program when doors open next!